Policies & Conditions

Booking & Payment
A 50% deposit of the estimated total is required to secure your event date. Proposals alone do not guarantee a confirmed reservation. Your date is considered booked only once a signed contract and deposit are received.

Final payment is due two (2) weeks prior to the event date.

At that time, billing is adjusted based on the confirmed guest count and applicable minimums. Once the guest count is finalized, it cannot be reduced.

 

Food & Beverage Counts

The guaranteed number of guests must be confirmed 14 days prior to the event date.

• If the actual number of guests exceeds the guaranteed count, the client will be charged for the additional guests for both food and beverage.

• If the actual number of guests is fewer than the guaranteed count, the client remains responsible for the guaranteed number.

All-inclusive packages are priced up to the designated guest count. Additional guests will be charged at a per-guest rate.

 

Minimums

Food and beverage minimums apply to all full-service events. Minimums do not include sales tax or setup fees.
Delivery-only orders are excluded from full-service minimums.

Minimums are as follows:

• Full-Service Events: $2,000

• Weddings: $5,000

• Holiday Events: $3,500

Holiday Delivery-Only Minimum:

• $1,000

Venue events may incur additional fees based on setup complexity and staffing requirements.

All full-service events are scheduled for a four (4) hour service window. Events requiring extended service will be billed accordingly based on staffing needs.

 

Cancellation Policy

All cancellations must be submitted in writing. Deposits are nonrefundable.

Event dates may be rescheduled at no additional fee, subject to availability.

 

Indemnification

The client agrees to indemnify and hold harmless Annie’s Gourmet Catering against all claims, losses, damages, or expenses arising from the event, including those related to any subcontractors hired directly by the client.

​

Leftover Foods

We are happy to box up your leftovers for events in your home or office. The time frame for food freshness is four hours, after this we are required to discard it per health codes.   

***Exceptions are wedding receptions held at venues. Per local policy, all food must be discarded at the end of the event. 

​

Food Allergies and Special Menu Requests

Client agrees to notify Caterer in writing of any food allergies, dietary restrictions, or special menu requirements no later than fourteen (14) days prior to the event. While every reasonable effort will be made to accommodate disclosed needs, the Caterer cannot guarantee a completely allergen-free environment.

Caterer shall not be held responsible for any allergic reactions or issues arising from undisclosed allergies, dietary restrictions, or special requests not communicated and placed in writing  in advance.

​